When you provide us with information through the websites www.gaiacreams.com and polska.gaiacreams.com we respect your privacy. It is important for you to understand what information we collect about you during your visit and what we do with that information. Your visit to this site is subject to this Privacy Policy and our Terms and Conditions. This Privacy Policy was last updated on February 2014.

About the information we collect

The only personal information we collect is information that you give us when you register and when you place an order. We use that information to service your account and to personalise your experience at Gaia Creams. The personal information we will collect generally comprises name, address and contact details (phone number and / oremail address) By providing such information to us, you will be deemed to have consented to our collection of such information. If you have provided us with the personal information of any third party, please ensure that you have their consent to do so. We do not store credit card details nor do we share customer details with any 3rd parties

If you would prefer that we do not collect any personally identifiable information from you, please do not provide us with any such information. Please note that if you do not wish to provide any personal information, you will not be able to make purchases on this Site.

To protect your personal information, users registering at this Site must also enter a user name and password.

Personal information

We will never share your information with third parties, nor will we send you our own promotional e-mails without your consent. Any promotional email that you receive from us will also allow you to unsubscribe to further email promotions if you decide at a later stage that you no longer wish to receive emails with news and special offers from Gaia Creams. 

If you have chosen to provide us with your contact information, by e.g. emailing us, registering at www.gaiacreams.com  or polska.gaiacreams.com, or placing an order, we may contact you regarding your customer service requests, service related issues or your order. You will for instance receive an order confirmation when you have placed an order at our website and upon registration you will receive a welcome email to confirm your registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.


Cookies

We may send a small file to your computer when you visit our website. This will enable us to identify your computer, track your behaviour on our website and to identify your particular areas of interest so as to enhance your future visits to this website. We may use cookies to collect and store personal data and we link information stored by cookies with personal data you supply to us. Save for the use of cookies, we do not automatically log data or collect data save for information you specifically provide to us. You can set your computer browser to reject cookies but this may preclude your use of certain parts of this website. 

Security 

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use and disclosure, unauthorised destruction or accidental loss. 

Consent

By using www.gaiacreams.com and polska.gaiacreams.com  websites and providing us with your personal information, you are accepting the privacy practices described in this policy statement. We may update our Privacy Policy from time to time. Please check back here occasionally. Updates to our Privacy Policy that would affect how we treat your personal information will not apply to information collected before we made the update, unless we first obtain your consent.

Contact us

If you have any enquiries or concerns about our privacy practices please contact us  via email office@gaiacreams.com. You can also write to us: Gaia Creams 104A Ringstead Rd SE6 2BS London England

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